IPTV Ireland — frequently asked questions
Everything you might want to know before getting started, from setup and devices to refunds and support. Can’t find your answer? Just ask us.
The basics
IPTV (Internet Protocol Television) streams live TV and on-demand video over your normal broadband connection instead of a satellite dish or aerial. In Ireland you simply install a compatible player app on your Smart TV, Fire Stick, Android or Apple device, enter the login we provide, and watch. A stable connection of around 15–25 Mbps gives a smooth Full HD experience.
Smart TVs (Samsung, LG, Android TV), Amazon Fire Stick, Android phones, tablets and boxes, Apple TV and iOS, Windows and macOS computers, and most MAG/Formuler set-top boxes. If you tell us your device on WhatsApp, we send a setup guide written for that exact model.
Most subscriptions are activated within minutes once payment is confirmed. We send your login details and a short, device-specific guide so you can be watching the same day.
Yes. We offer a short trial so you can test picture quality and stability on your own connection and device before you commit to a plan. Message us on WhatsApp to request it.
The practical stuff
Around 15 Mbps is comfortable for HD and 25 Mbps or more is ideal for 4K and multiple screens at once. Most Irish fibre and broadband packages handle this easily.
We want you watching, not stuck. If a genuine technical issue cannot be resolved by our support team within a reasonable time, you may request a refund under the terms set out on our Refund Policy page. LOCALIZE: Confirm exact refund terms and timeframe with the business owner.
Payments are handled over secure, encrypted connections and we never store full card details on our website. See our Secure Payment page for details on the methods we accept in Ireland.
Our Ireland-facing support team is available 9am – Midnight, 7 days a week (Irish time) on WhatsApp and by email at [email protected]. Most issues are a quick fix and we will walk you through it step by step.
Still have a question?
Our team is happy to help before you commit to anything. Send us a message and we’ll answer honestly.